Refund Policy

Last updated: January 2025

30-Day Refill Guarantee

All services come with a 30-day refill guarantee. If you experience any drop in delivered followers, likes, or other services within 30 days of delivery completion, contact us for a free refill.

When Refunds Are Available

You may be eligible for a refund if:

• Your order has not started after 72 hours
• We are unable to complete your order due to technical issues
• You received significantly less than what you ordered (and we cannot refill)
• Your account was private and we cannot deliver (before order starts)

When Refunds Are NOT Available

Refunds cannot be issued if:

• The service has been fully or partially delivered
• You changed your username during delivery
• Your account was set to private during delivery
• Your account was suspended or deleted
• You requested a service for the wrong account/post
• More than 30 days have passed since the order

How to Request a Refund

To request a refund or refill:

• Email us at support@getfame.net
• Include your order ID and email address
• Describe the issue you're experiencing
• We'll respond within 24 hours

Refund Processing

Approved refunds are processed within 5-7 business days. Refunds are issued to the original payment method used for the purchase.

Partial Refunds

If your order was partially delivered, you may be eligible for a partial refund or credit for the undelivered portion.

Chargebacks

We encourage customers to contact us before initiating a chargeback. Chargebacks initiated without contacting support first may result in account suspension and inability to use our services in the future.

Contact Us

Questions about refunds? Email us at support@getfame.net and we'll help you out.